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Heena Sohandani

Heena Sohandani

Heena Sohandani

Head - Customer Experience & Adoption

Head - Customer Experience & Adoption

Head - Customer Experience & Adoption

HAPPY - A Digital Lending Fintech

HAPPY - A Digital Lending Fintech

HAPPY - A Digital Lending Fintech

Customer Experience & Adoption at Happy

Customer Experience & Adoption at Happy

Customer Experience & Adoption at Happy

  • Hey, I am giving 50% discount on my first 3 sessions!

Connect via

₹ 5k / hr

Popular

₹ 2k / 30 mins

₹ 750 / 15 mins

Key Competencies

Data Analysis

Market Research

Strategic Planning

Leadership

Team Management

Leadership

Customer Engagement

Digital Marketing

  • Hey, I am giving 50% discount on my first 3 sessions!

Connect via

Video call

₹ 5k / hr

Popular

Voice call

₹ 2k / 30 mins

Chat

₹ 750 / 15 mins

Key Competencies

Customer Experience

Team Management

Category Management

E-commerce

Business Operations

Merchandising

Retail Category Management

Leadership

About

About

About

Heena

Heena

Heena

Heena Sohandani is the Head - Customer Experience & Adoption at HAPPY - A Digital Lending Fintech, where they drive strategic initiatives and growth.

Professional Journey: Heena Sohandani's career began with a solid foundation, earning a nan from nan. They have held senior roles, including Category Head at Pepperfry, contributing significantly to business expansion.

Professional Milestones:

- Led efforts that significantly boosted brand recognition as Head - Customer Experience & Adoption at HAPPY - A Digital Lending Fintech.

- Played a key role in strategic planning and execution as Category Head at Pepperfry.

Heena Sohandani is highly skilled in Customer Experience, Team Management, Category Management, E-commerce, Business Operations, Merchandising, Retail Category Management, with a focus on leadership and innovation in the industry.

Experience

Head - Customer Experience & Adoption

HAPPY - A Digital Lending Fintech

May 2021 - Present

Mumbai, Maharashtra, India

Category Head

Pepperfry

Oct 2011 - Present

Education

Feedback from the Community

Feedback from the Community

Feedback from the Community

These are examples only

These are examples only

These are examples only

Rohit Sharma

Rohit Sharma

Manager

Manager

The networking strategies provided were outstanding. Their expertise and insights from their experience were instrumental in expanding our professional connections.

The networking strategies provided were outstanding. Their expertise and insights from their experience were instrumental in expanding our professional connections.

Manish Gandhi

Manish Gandhi

Manager

Manager

The career planning guidance provided was transformative. Their expertise gave me a clear roadmap for advancing my career. Their thoughtful advice on navigating the industry was instrumental in my professional development.

The career planning guidance provided was transformative. Their expertise gave me a clear roadmap for advancing my career. Their thoughtful advice on navigating the industry was instrumental in my professional development.

Neha Iyer

Neha Iyer

Manager

Manager

Their networking sessions were incredibly valuable. The insights for career growth were eye-opening. Theur advice helped me connect with key industry players, significantly advancing my career trajectory.

Their networking sessions were incredibly valuable. The insights for career growth were eye-opening. Theur advice helped me connect with key industry players, significantly advancing my career trajectory.