Heena Sohandani is the Head - Customer Experience & Adoption at HAPPY - A Digital Lending Fintech, where they drive strategic initiatives and growth.
Professional Journey: Heena Sohandani's career began with a solid foundation, earning a nan from nan. They have held senior roles, including Category Head at Pepperfry, contributing significantly to business expansion.
Professional Milestones:
- Led efforts that significantly boosted brand recognition as Head - Customer Experience & Adoption at HAPPY - A Digital Lending Fintech.
- Played a key role in strategic planning and execution as Category Head at Pepperfry.
Heena Sohandani is highly skilled in Customer Experience, Team Management, Category Management, E-commerce, Business Operations, Merchandising, Retail Category Management, with a focus on leadership and innovation in the industry.
Experience
Head - Customer Experience & Adoption
HAPPY - A Digital Lending Fintech
May 2021 - Present
Mumbai, Maharashtra, India
Category Head
Pepperfry
Oct 2011 - Present