Ramita Vikram

Ramita Vikram

Ramita Vikram

Vice President Customer Experience

Vice President Customer Experience

Vice President Customer Experience

Akasa Air

Akasa Air

Akasa Air

VP and head - Customer Experience - Akasa Air

VP and head - Customer Experience - Akasa Air

VP and head - Customer Experience - Akasa Air

2.2K Followers

2.2K Followers

2.2K Followers

Connect via

₹ 8k / hr

Popular

₹ 4k / 30 mins

₹ 750 / 15 mins

Key Competencies

Data Analysis

Market Research

Strategic Planning

Leadership

Team Management

Leadership

Customer Engagement

Digital Marketing

Connect via

Video call

₹ 8k / hr

Popular

Voice call

₹ 4k / 30 mins

Key Competencies

Leadership

Team Management

Strategic Planning

Project Management

Communication

Problem Solving

Innovation

Adaptability

About

About

About

Ramita

Ramita

Ramita

Ramita Vikram is the VP and head - Customer Experience - Akasa Air at , where they drive strategic initiatives and growth.

Professional Journey: Ramita's career began with a strong foundation, holding key roles such as VP and head - Customer Experience - Akasa Air at , where they contributed significantly to business expansion.

Professional Milestones:

- Led efforts that significantly boosted brand recognition as VP and head - Customer Experience - Akasa Air at .

- Played a key role in strategic planning and execution at .

Ramita Vikram is highly skilled in Value Proposition: • Enterprise Risk and Business Continuity manager Designed, evangelized information risk management framework and Business continuity program. • Lead the COPC certification and re-certification for all types of service offerings at FIS Customer service-Inbound/Outbound voice Collections- Inbound /Outbound, making them a valuable asset to any organization.

Experience

Vice President Customer Experience

Akasa Air

Jul 2022 - Present

Mumbai, Maharashtra, India

Head - Quality,Risk, Business Continuity and Customer Experience

VFS Global Services

Jan 2012 - Jul 2022

global

Education

PG in Managament, Airline, Cargo and Hospitality

Michigan University

Bachelor of Arts, English

Stella Maris College