Sonia Bhardwaj is the Head of Customer Experience at Vistara - TATA SIA Airlines Ltd. at , where they drive strategic initiatives and growth.
Professional Journey: Sonia's career began with a strong foundation, holding key roles such as Head of Customer Experience at Vistara - TATA SIA Airlines Ltd. at , where they contributed significantly to business expansion.
Professional Milestones:
- Led efforts that significantly boosted brand recognition as Head of Customer Experience at Vistara - TATA SIA Airlines Ltd. at .
- Played a key role in strategic planning and execution at .
Sonia Bhardwaj is highly skilled in Seasoned professional with over 2.5 decade experience of leading large B2B and B2C operations, customer-centric initiatives and digital transformation in fast paced, high growth organizations in Telecom (Bharti Airtel Ltd) and Aviation (Tata SIA Airlines Ltd). Passionate about delivering great, making them a valuable asset to any organization.
Experience
Head of Customer Experience
Vistara - TATA SIA Airlines Ltd.
Sep 2017 - Present
Gurgaon, Haryana, India
GM - Head Postpaid Contact Experience
airtel
Apr 2017 - Sep 2017
Gurgaon, Haryana, India
Education
Delhi University
1994 - 1997
School, Science
DORINS